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Terms of Service


Last Updated: November 22, 2025

These Terms of Service (“Terms”) govern your use of the Phoenix Roofing & Repair, LLC website (“Site”), as well as any services, estimates, communications, or information provided by Phoenix Roofing & Repair, LLC (“we,” “our,” or “us”). By accessing or using our Site or submitting a service request, you agree to be bound by these Terms.

Phoenix Roofing & Repair, LLC also operates the communication and marketing brand “Best AZ Roofers.” Any communications, emails, or text messages originating from the domain @bestazroofers.com are sent on behalf of the same legal business entity.

1. Use of Our Website

You may use this Site only for lawful purposes. You agree not to engage in any activity that may harm the Site, its users, or our business operations, including attempts to disrupt or impair functionality.

2. Estimates and Service Requests

  • All estimates are based on visual inspections and information available at the time of assessment.
  • Final pricing may vary depending on underlying or unforeseen conditions discovered during service.
  • Submitting a form or requesting an estimate does not create a service agreement.
  • Work begins only after mutual consent, approval, and signed documentation (if applicable).

3. No Warranty on Website Content

Information provided on our Site is for general informational purposes only and may not reflect the exact conditions of your roof or property. We make no guarantees regarding completeness, accuracy, or suitability of the information presented.

4. Service Warranties

  • Any warranties for roofing work performed will be provided in writing at the time of service.
  • Warranties vary by material, manufacturer, and project type.
  • Website content does not constitute a warranty or guarantee of results.

5. Scheduling and Access

  • You agree to provide safe access to the property for inspections and services.
  • We reserve the right to reschedule due to weather, safety concerns, or material availability.

6. Payments

  • Payment terms will be included in the service agreement or invoice.
  • Late payments may be subject to fees as permitted under Arizona law.
  • Deposits may be required prior to material ordering.

7. Limitation of Liability

To the fullest extent permitted by Arizona law, Phoenix Roofing & Repair, LLC is not liable for any indirect, incidental, or consequential damages arising from use of the Site, communications with us, or services performed unless required by law or a written agreement.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, security, or practices of external sites.

9. Text Messaging & Communications

By submitting your phone number on our Site, through a web form, during a phone call, or by texting our number, you consent to receive calls and text messages from Phoenix Roofing & Repair, LLC (including communications under the brand “Best AZ Roofers”). These communications may include service updates, appointment scheduling, estimate confirmations, or responses to your inquiries.

Automated Messaging: Some messages may be sent using automated dialing systems, prerecorded messages, or SMS automation tools such as CallTrackingMetrics (CTM).

Message Frequency: Message frequency varies. Message and data rates may apply.

Consent Not Required: Your consent to receive calls or text messages is not a condition of receiving roofing services, inspections, or estimates.

Opting Out: You may opt out of text messaging at any time by replying STOP, UNSUBSCRIBE, or CANCEL. You may reply HELP for assistance. Opt-out requests are processed through our SMS provider, CallTrackingMetrics (CTM).

10. Intellectual Property

All content on this Site—including text, logos, graphics, photos, and layout—is the property of Phoenix Roofing & Repair, LLC and protected by intellectual property laws. You may not copy, distribute, or reproduce content without written permission.

11. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

12. Governing Law

These Terms are governed by the laws of the State of Arizona. Any disputes arising from these Terms or your use of the Site shall be resolved in courts located in Maricopa County, Arizona.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms, please contact us:

Phoenix Roofing & Repair, LLC
(also operating as Best AZ Roofers)
Email: info@bestazroofers.com
Phone: (602) 805-2871
Website: https://phoenixroofingandrepair.com
ROC# 340941